Non-Compliant Closures- not in the injured workers' best interests.
The previous vocational rehabilitation case manager closed the file as non-compliant. Non-compliant closures can sometimes be very detrimental to future benefits or voc rehab attempts. Usually, an injured worker has an explanation, problem or barrier that has made it impossible to continue within a voc rehab plan. Voc Rehab companies owned by MCO's have a history of closing non-compliant without much effort or investigation.
Referral to IVS
Desperate to not repeat history, an attorney referred this injured worker to IVS. We submitted the request to the MCO and advocated on behalf of the IW to get another chance at voc rehab. The injured employee eventually was approved, assigned a case manager, and participated in an approved vocational rehabilitation plan.
Return to Work
After a closely monitored and involved job placement services, the injured worker returned to work. The IVS case manager maintained contact to ensure a smooth transition back to the workforce. Today, the injured worker is gainfully employed.
Congratulations to the team work of IVS staff, providers, physicians and attorney for a successful RTW!